Welcome to Poo Patrol! We are a dog waste removal company dedicated to keeping your yard clean and safe for you and your furry friends. By using our services, you agree to our terms and conditions. promise to provide reliable and efficient service, and in return, we ask that you provide us with accurate information about your property and pets We also ask that you ensure the safety of our team members by keeping your pets indoors during our visits. Thank you for choosing Poo Patrol!

​

These Terms and Conditions ("Terms") govern the use of services provided by Poo Patrol ("Company") for the removal of dog waste. By engaging our services, you agree to these Terms in their entirety.

​

1. Service Provision

1.1 Scope: Poo Patrol provides dog waste removal services as per the agreed schedule and terms with the customer.

1.2 Schedule: The service schedule, including frequency of visits and duration, will be agreed upon with the customer prior to commencement of services.

1.3 Access: Customers must ensure our team has safe and clear access to the designated areas for waste removal. In cases where access is restricted or unsafe, Poo Patrol reserves the right to cancel or reschedule services.

​

2. Customer Responsibilities

2.1 Safety and Access: Customers are responsible for ensuring the safety of our team and providing clear access to designated areas for waste removal.

2.2 Pets: All pets must be properly secured or restrained during service visits to prevent any accidents or disturbances.

2.3 Accuracy of Information: Customers must provide accurate and up-to-date information regarding the location of waste for removal.

​

3. Payment and Fees

3.1 Fees: Service fees are determined based on the agreed schedule and frequency of visits.

3.2 Payment: Payment is due as per the agreed schedule (e.g., weekly, monthly). Late payments may incur additional fees or service interruptions.

3.3 Additional Charges: Additional charges may apply for services outside the agreed scope, such as excessive waste accumulation or additional visits requested by the customer.

​

4. Cancellations and Refunds

4.1 Cancellation: Customers must provide at least 24 hours' notice for cancellations or rescheduling of service visits. Failure to do so may result in a cancellation fee.

4.2 Refunds: Refunds are issued at the discretion of Poo Patrol and may be subject to deductions for services already rendered.

​

5. Liability and Indemnity

5.1 Liability: While Poo Patrol takes every precaution during service visits, we are not liable for any damage or injury caused by pets, wildlife, or hazardous conditions present at the service location.

5.2 Indemnity: Customers agree to indemnify and hold harmless Poo Patrol and its employees from any claims, liabilities, damages, or expenses arising from the use of our services.

​

6. Service Modifications

6.1 Changes: Poo Patrol reserves the right to modify these Terms at any time. Customers will be notified of any changes and are encouraged to review updated Terms periodically.

​

7. Termination of Services

7.1 Termination: Either party may terminate services with a notice period agreed upon during the initial engagement.

7.2 Outstanding Payments: Termination does not release the customer from outstanding payment obligations for services rendered up to the termination date.

​

8. Governing Law

8.1 Jurisdiction: These Terms and the provision of services by Poo Patrol are governed by the laws of [State/Country], without regard to its conflict of law provisions.

​

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Poo Patrol

Charlotte, NC

By engaging our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions of Service.